30.12, 14:45–15:15 (Europe/Berlin), Free Knowledge Habitat
Sprache: English
WhatsApp groups have become the default tool for coordinating anything.
Also, WhatsApp groups are terrible. We all have stories. From an architectural point of view, they are terrible because the least configurable platform. There is a 1 and a 0 - you are a member of a group and get every message, or you are not a member and get no message.
We used to have tools that worked better. Every forum built on free forum software would work better. The problem is - everyone who hears "we should organise" immediately imagines a WhatsApp group.
There is knowledge out there about how to build tools and help people organise through them - but we have no language. I am proposing Collaboration Architecture.
What do we think?
I was involved in running a Bulletin Board Service in the 1990s in Sweden. Since then I have been part of online communities. 2008 in London I got one of the first libraries on Twitter and handed the account over to the librarians after holding workshops with them. Since then I am a consultant on "online communication." After "social media" was taken over by marketing agencies, I moved on to talking about internal collaboration tools and habits. Since 2017 I am back in Germany, the last 3 years I spent in a manufacturing organisation in wind energy, where we have now put Collaboration into the capabilities model. I have worked as Process Designer but have found that the word "Design" does not land with managers on the business side, so next year we will test naming my role "Collaboration&Content Architecture".